TSplus Remote Support is a solution designed for flexible IT support teams. Allows support agents and maintenance teams to gain instant, attended or unattended access to remote computers. And at a price that won’t break your IT budget. Remote Support allows you to securely connect to remote computers, take control of the mouse and keyboard, access files and applications, and troubleshoot remotely – right when your employees and remote clients need help most.
It is also a perfect solution for IT professionals to efficiently carry out internal system maintenance.
TSplus Remote Support enables Windows desktop session sharing and creates encrypted connections between support agents and end users. Remote Support connection servers, located around the world, are managed by TSplus.
|Screen Sharing||Multi-agent connections||Chat||File Transfer|
|Take control of the screen, mouse, and keyboard of remote clients.||Allow your agents to join the sessions of their colleagues.||Communicate with remote clients via a simple chat box.||Exchange files with remote clients.|
|Language||Send commands||Multi-monitor||Clipboard Synchronization|
|Change the language of the Remote Support interface.||Send ctrl+alt+del keyboard command or start Task Manager.||Change the displayed monitor should clients have several screens.||Copy and paste information on the remote computer.|